Personal Data and General Confidentiality Agreement

Personal Data and General Privacy Agreement

Protection of Personal Data

In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), any information that helps to identify or identify a natural person is within the scope of personal data. We would like to inform you about the processing purposes of your personal data at TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net), explained below, the legal reasons, collection methods, to whom and for what purposes it may be transferred, and the rights granted to the parties within the scope of KVKK, both depending on and independent of them.

Methods for Collecting Personal Data

TiklaWeb.com/net, as the data controller, within the framework of our legal obligations arising from KVKK and other relevant legislation; With methods in production and modification processes carried out in different channels such as website, mobile applications, call center, Office, social media channels, direct or authorized communication channels and physical channels; Verbal, written or electronic, based on explicit consent, within the framework of legal reasons arising and executed based on the relevant legislation, contracts, demands, commercial practices and rules of honesty, which have the opportunity to provide you with our quality services by using these channels and to carry out our business and commercial activities within this framework. Your personal data, including sensitive personal data, is collected through various methods.

In this context, your personal data may be collected by real or legal persons who process data on behalf of tiklaweb.com/net or tiklaweb.com/net, in writing or electronically, by the following methods, including but not limited to the ones listed;

e-commerce membership system on our website tiklaweb.com/net,

E-bulletin subscription on our website tiklaweb.com/net,

Various contracts you have signed with tiklaweb.com/net and e-mails, faxes and letters you have sent to our Company,

Our customer service channels, including our employees, digital marketing and call center,

Social media channels, Google etc. use of search engines,

Membership agreements and other agreements, campaigns, applications, forms, offers.

Our Personal Data Processing Principles

Complying with the law and the rules of honesty,

Being accurate and up to date when necessary,

Processing for specific, clear and legitimate purposes,

Being related to the purpose for which they are processed, being limited and proportionate,

To be kept for the period stipulated in the relevant legislation or necessary for the purpose for which they are processed.

Which Personal Data Are Processed?

ID information

Name surname

T.R. Identification number

Date of birth

Contact information

Mobile number

E-mail address

Home Phone Number

Residence-Mailing Address

Business Phone Number

Office address

Workplace Name-Title

Financial Information

Bank account information

Audiovisual Recording Information

IP Camera Recordings

Audio Recordings

Purposes of Processing Personal Data

Conducting Audit/Ethics Activities,

Conducting Activities in Compliance with Legislation,

Carrying out Finance and Accounting Affairs,

Conducting Internal Audit/Investigation/Intelligence Activities,

Carrying out Communication Activities,

Being able to conduct statistical studies,

Ensuring Physical and Environmental Security,

Execution/Audit of Business Activities,

Managing Call Center Processes,

Organization and Event Management,

Execution of Contract Processes,

Providing Information to Authorized Persons, Institutions and Organizations,

Carrying out Management Activities,

Ability to Make Legal Reporting,

Carrying out Information Security Activities,

Legal Reasons for Processing Personal Data

It is clearly stipulated in the law,

It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract,

It is mandatory for the data controller to fulfill its legal obligation,

Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

It is processed based on legal reasons.

To Whom and For What Purposes Can Your Personal Data Be Transferred?

To Authorized Public Institutions and Organizations for the purposes of carrying out activities in accordance with the legislation, carrying out contract processes and providing information to authorized persons, institutions and organizations within the scope of the legal regulation,

To Suppliers for the purpose of carrying out activities in accordance with the legislation and carrying out contract processes,

To Real or Private Law Entities for the purpose of carrying out activities in accordance with the legislation and carrying out contract processes.

To Business Partners for the purposes of auditing the conduct of Business Activities, organization and event management, and carrying out social responsibility and non-governmental activities,

In accordance with the working principle of domain names registered with your consent and the procedure of national registrars, your domain name and the information you entered when registering (Name, Surname, Address, E-mail, Telephone Number) are automatically transferred abroad.

is transferred.

Only the amount necessary to achieve the relevant purpose can be transferred by complying with the rules in Article 8 of the KVKK regarding Transfer or Article 9 regarding Transfer Abroad and by taking the necessary technical and administrative measures.

International Sharing, Quality and Scope

TiklaWeb.com/net shares personal data with service providers located abroad for the purposes of operating our website, developing services, carrying out office work and transactions, providing services to users and visitors, ensuring their satisfaction, meeting their expectations and communicating. In this context,

For customer support and requests, contact US-based Tawk.to.

For file sharing, with US-based Google and Wetransfer,

For remote access, with Germany-based Anydesk and Teamviewer,

With US-based Apple and Google for mobile operating systems and accompanying services,

With US-based Facebook, Twitter, Instagram, Youtube and Google for Social Media services,

For e-mail sending, SendinBlue of France, Google of USA and MailChannels of Canada,

With OVH of French origin for customer panel geographical redundancy,

Customer panel with US-based Cloudflare for proxy service,

For SSL certificate services, with US based RapidSSL and GoGetSSL,

For domain registrations, with Realtime Register of Dutch origin,

For domain registrations, it is shared with US-based P.D.R Solutions LLC.

How Long Is Your Personal Data Stored?

If a period of time for storing your personal data is specified in the law or relevant legislation, the data in question must be stored for at least this period. If a period is not stipulated in the law or relevant legislation; It is stored for reasonable periods of time, provided that it is limited and proportionate in relation to the purposes for which it is processed.

What are your rights regarding your personal data as a relevant person?

Learning whether your personal data is being processed or not,

Requesting information if your personal data has been processed,

Learning the purpose of processing personal data and whether they are used for their intended purpose,

Knowing the third parties to whom your personal data is transferred at home or abroad,

To request correction of your personal data if it is incomplete or incorrectly processed,

Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,

When you request the correction of incomplete or inaccurate data and the deletion or destruction of your personal data, request that this situation be notified to the third parties to whom we have transferred your personal data,

Objecting to the emergence of a result against the individual by analyzing the processed data exclusively through automatic systems, and

Requesting compensation for this damage if you suffer damage due to unlawful processing of personal data.

You have the rights.

How Can You Exercise Your Rights as a Relevant Person?

You can submit your applications and requests regarding your personal data through the Contact Form on the "https://tiklaweb.net/en/contact" page or;

By sending an e-mail to [email protected],

tiklaweb.com/net sistemine kayıtlı geçerli bir kimlik belgesi ile bizzat başvurarak,

By sending it with your wet signature and ID photocopy to Ataturk neighborhood Dilek Street No:12 Apartment:5 Kuçukcekmece / ISTANBUL / TURKEY,

By signing with a mobile signature or secure electronic signature and sending an e-mail to [email protected],

You can send it to us.

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, the Relevant Person must submit his/her name, surname, signature if the application is in writing, and T.R. It is mandatory to include the identity number (nationality of the applicant if the applicant is a foreigner, passport number or identification number, if any), residence or workplace address for notification, e-mail address, telephone number and fax number for notification, if any, and information regarding the subject of the request.

In order to exercise the above-mentioned rights, the Relevant Person must clearly and understandably state the requested matter in the application that includes explanations regarding the right he/she requests to use. Information and documents regarding the application must be attached to the application.

Although the subject of the request must be related to the applicant personally, if acting on behalf of someone else, the applicant must be specifically authorized in this regard and this authority must be documented (power of attorney). In addition, the application must include identity and address information and documents verifying identity must be attached to the application.

Requests made by unauthorized third parties on behalf of someone else will not be taken into consideration.

How Long Does It Take to Answer Your Requests Regarding the Processing of Your Personal Data?

Your requests regarding your personal data will be evaluated and responded to as soon as possible and within 30 days at the latest from the date they reach tiklaweb.com/net. If your request is accepted or rejected with an explanation of the reason, our response will be sent to you by post or e-mail to the address you specified in your application, and if possible, in the same manner as your request was made.

Data Controller : TiklaWeb Bilişim Hizmetleri Faruk SANCAK
Address : Ataturk neighborhood Dilek Street No:12 Apartment:5 Kuçukcekmece / ISTANBUL / TURKEY

Last edited date: 28.10.2023