Service and Usage Agreement

Service and Usage Agreement

1.Service Guarantee

Web hosting payments made to TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) are refundable.
This period is one week after ordering.
Our return policy is the same for all our products except License, Software, Domain SSL and Services. After the usage calculation, the remaining amount is processed into the refund process.
Refunds are made within 1 business day within the framework of the 1 Week Money Back Guarantee.

TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) is responsible for keeping the service received from the order date of the hosted server and other services until the end of the ordered period. If the following rules are violated, this liability will be eliminated and the service in question will be closed.

2.Payment

In order for all services to be provided by TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) to be activated, service fees must be paid in advance. In addition, if the payment dates of our existing customers fall on weekends or holidays, service payments must be paid on the business days before or after the weekends or holidays.

TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) customer tracking system is completely automatic and automatically stops services that have passed 1 hour after the payment date and are still unpaid. If payment is not made within 3 days following the suspension of the service, all user information will be placed on cold hold and then web current transactions will be suspended through our database. (It is automatically activated the next time you receive service.

TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) cannot be held responsible in any way for any data loss that may occur in such cases. In case of payment delay for any service, TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) reserves the right to stop other services belonging to the user and not to restart the services until the necessary payment is made. If this right is not paid, to stop the use of the domain name and confiscate the domain name. Includes the right to post. For service payments made via PayPal, the total fee is calculated in USD.

3.Domain Names

All domain names registered through TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) are registered in line with the information provided by the customer during registration. All use of the domain names belongs to the customer.

TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) sends warning e-mails to the customer around the expiration date of the domain name. However, it is entirely the customer's responsibility to monitor the expiration of the domain name. TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) cannot be held responsible for domain names lost due to expiration.

4.System Usage

Customers who receive web hosting and reseller hosting services from TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) servers agree to share the same server with other customers. If any customer's website uses the server resources in a way that affects the operating speed of other customers' sites, TiklaWeb Bilişim Hizmetleri (tiklaweb.com) /net ) reserves the right to temporarily or permanently suspend the publication of this website.

In such a case, TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) may request the customer to move the website to another server. In such cases, TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) has the right to decide whether or not to refund the money. The customer is deemed to have accepted any decision in advance.

5.Backup

TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) backs up the accounts of all web hosting and reseller hosting customers in two periods, weekly and monthly. However, TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) is never obliged or responsible for taking backups. The customer is responsible for making his own backup. TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) cannot be held responsible for any data loss that may occur due to not taking a backup.

6.Illegal Use

The services of TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) cannot be used for any illegal purpose or support such activities. TiklaWeb Information Services (tiklaweb.com/net) has the authority to investigate illegal situations that constitute a crime or suspected misuse and to close them as a result of detection.

7.Threat - Danger

The responsibility for any harmful objects, materials and files published (via e-mail, upload, etc.) using TiklaWeb Information Services (tiklaweb.com/net) services belongs to the customer. TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) has the authority to intervene in these cases and close the account in question.

8. Fraud

Any actions aimed at adding/deleting or correcting any material intended to mislead or deceive people are considered fraud and are prohibited. It is strictly forbidden to conduct transactions using the names of individuals or companies and to commit fraud in this way.

9. Cheating

Products, parts or services, financial initiatives purchased and sold fraudulently using TiklaWeb Information Services (tiklaweb.com/net) services are called "fraud" and necessary "legal procedures" are applied.

10. Email and Spam News

Email or news that is used for malicious purposes and prevents others from using your e-mail address will cause your account to be closed. Using Spam; TiklaWeb Information Services (tiklaweb.com/net) will not tolerate any hosting service or server, especially regarding e-mail, news, and spam hosted on the web host. Hosting such services is "absolutely" prohibited!

11.Access

It is strictly prohibited by TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) to attempt to obtain authorization in other users' accounts, to request authorization or to enter by obtaining authorization, by using TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) services and name, thus causing the loss of other people's information. It will be considered a violation of security policy and will result in the closure of your account.

12.Violation of Brand Privacy Principles

You can send e-mail, etc. using TiklaWeb Information Services (tiklaweb.com/net) services. It is strictly forbidden to violate the privacy policies of any company or person, to use a patent, to use someone's property, to use or publish pictures and music without permission.

13. Processing of Personal Data

Personal information collected or encouraged to collect without the person's knowledge by using TiklaWeb Information Services (tiklaweb.com/net) services is excluded from the usage policy. TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) cannot be held responsible in any way.

14.Unsafe Behavior

Using TiklaWeb Information Services (tiklaweb.com/net) services, it is prohibited to use software that will affect the business and network information and transactions of other parties (DDOS, trojan, virus, etc.). Necessary legal action will be taken against the detected user.

15.Virus Distribution

Distribution of software containing deliberately hosted viruses or viruses that may damage or negatively affect the information held by individuals and companies is strictly prohibited! If it is beyond your knowledge, please take into account the findings on this subject.

16.Proprietary (Licensed) Software

Unauthorized or illegal use of proprietary software with usage policies is a reason for your account to be suspended.

17.Site Content

All sites hosted on TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) servers must comply with the laws and regulations of the Republic of Turkey. It is strictly prohibited to contain content contrary to the laws and regulations of the Republic of Turkey on TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) servers. Sites containing hacking and warez content cannot be hosted on TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) servers. If such sites are detected, TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) reserves the right to suspend the service indefinitely. In addition, it is not responsible for delivering the backup of the illegally broadcasting website or server.

18.Server Usage

The customer is entirely responsible for the content of all servers provided by TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net). It is strictly prohibited to keep IRCD servers and warez files on the servers provided by TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net). In case such systems or files are detected, TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) reserves the right to shut down the server without warning. Spamming is strictly prohibited on our servers. We reserve the right to shut down the servers of our customers who behave inappropriately, immorally, disrespectfully and abnormally towards TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) officials.

19.Server Management

TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) is responsible for the hardware and network support of all the servers it provides, and the management of the server and the web hosting type software installed on the server is the responsibility of the customer. All TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) customers are deemed to have accepted this usage agreement. In case of violation of the rules, TiklaWeb Bilişim Hizmetleri (tiklaweb.com/net) reserves the right to close accounts and servers.