Adding an email account to your phone and Outlook (IMAP/SMTP)

When you add your email account to your phone or to an email program on your computer you need the server details.

IMAP, POP3 and SMTP

• IMAP: keeps messages on the server; you see the same mailbox on several devices. It is the recommended method.
• POP3: downloads messages to the device; they may not appear on other devices.
• SMTP: the protocol for sending email.

Typical settings

Your email or hosting provider gives you the exact server names; they are often in the form mail.yourdomain.com.

• Incoming server (IMAP): mail.yourdomain.com, port 993, SSL/TLS
• Incoming server (POP3): port 995, SSL/TLS
• Outgoing server (SMTP): port 465 (SSL/TLS) or 587 (STARTTLS)
• Username: your full email address
• Password: the password of the email account
• Outgoing server authentication: on

Steps

1. Open the add account section on your phone or in Outlook.
2. Choose manual or other account and type your email address.
3. Enter the values above.
4. Send and receive a test email.

Troubleshooting

• Try the password first by signing in to the email through the web.
• Check the port and the encryption type.
• If sending does not work, make sure outgoing server authentication is on.